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Bateaux Verts - La flotte

FAQ

Frequently asked questions

Find an answer to one of the frequently asked questions

  • Where to park my car ?

    • In Sainte-Maxime : there are several car parks near the harbour of Sainte-Maxime. The nearest car park close to our pier is « Parking du Port ».
    • In les Issambres : the nearest car park from San Peire les Issambres port is free.
    • In Saint-Tropez : several car parks are possible, all paying. The largest is the « Nouveau Port » at the entrance of Saint-Tropez.
    • In Port-Grimaud : The paying car park in Port-Grimaud I is the most central. It is situated opposite the main entrance as you arrive in Port-Grimaud.
    • In Les Marines de Cogolin : several car parks possible, all paying, the most interesting is the large car park  located near restaurants beaches.
    See access maps

  • Are dogs allowed on board ?

    • Dogs on a leash are allowed and travel for free on shuttles to Saint-Tropez.
    • On Port-Cros and Porquerolles islands, dogs are allowed at the harbour only.

  • Is it necessary to book a shuttle to Saint-Tropez or an excursion ?

    • For any shuttle to Saint-Tropez, it is recommanded to book online.  Tickets can not be sold in advance in our  points of sale except on the day before.
    • For shuttles departing from Sainte-Maxime, the frequence of service being very regular, tickets can be purchased on the day of departure or the day before.
    • For any excursion, it is strongly recommanded to book online.

  • How long is my ticket valid ?

    • Tickets are valid on the day of the date and time indicated on the ticket.

  • Is my ticket refundable ?

    • Tickets purchased online or in stores cannot be refundable, exchanged or modified.

  • What does OPEN shuttle mean ?

    • OPEN shuttle means that you can leave and come back at any time according to posted schedules.
    • By booking online, there is no time selection to be made. Just click on “book online”

  • What means of payment are accepted ?

    We accept :

    • Cash
    • Credit cards (except AMEX)

  • Are wheelchairs accepted onboard ?

    • Manual wheelchair acces only for mobility-impaired people, to a maximum of 2 wheelchairs  not exceeding the dimensions of 80cm wide.

  • Are bicycles allowed onboard ?

    • Bicycles are admitted (except on Tuesday and Saturday morning), subject to extra charge and limited onboard, depending on the number of people. Only the captain is authorized to accept bikes.
    • Prices per bike : 3€ one way and 6 € round trip.

  • Are there toilets onboard ?

    • Our boats are equipped with toilets.