
FAQ
Frequently asked questions
Find an answer to one of the frequently asked questions
-
Where to park my car ?
- In Sainte-Maxime : there are several car parks near the harbour of Sainte-Maxime. The nearest car park closed to our pier is the « Parking du Port ».
- In les Issambres : the nearest car park of San Peire les Issambres port is free.
- In Saint-Tropez : several car parks are possible, all paying. The largest is the « Nouveau Port » at the entrance of Saint-Tropez.
- In Port-Grimaud : The paying car park in Port-Grimaud I is the most central. It is situated opposite the main entrance as you arrive in Port-Grimaud.
- In Les Marines de Cogolin : several car parks possible, all paying, the most interesting is the large car park located near restaurants beaches.
-
Are dogs allowed on board ?
- Dogs on a leash are allowed an free on shuttle to Saint-Tropez.
- On Port-Cros and Porquerolles islands, acces dog is limited at the harbour only.
-
It is necessary to book a shuttle to Saint-Tropez or a excursion ?
- For any shuttle to Saint-Tropez, it is recommanded to book on line. Tickets can not be sold in advance in our sale points except on the day of departure.
- For shuttles departing from Sainte-Maxime, the hourly frequence being very regular, ticket can be buy the same day ou the day before.
- For any excursion, it is strongly recommanded to book on line.
-
How long is my ticket valid ?
- Tickets are valid on the day of the date and time indicated on the ticket.
-
Is my ticket refundable ?
- Tickets book on line or in stores cannot be refundable, exchanged or modified.
-
What does OPEN shuttle mean ?
- OPEN shuttle mean that you can leave and come back at any time according to posted times.
- By booking online, there is no time selection to be made. Just click on “book online”
-
What payment are accepted ?
We accept :
- Cash
- Debit card (except AMEX)
-
Are wheelchair accepted on board ?
- Manuel wheelchair acces only for people with reduced mobility, whitin the limit of 2 wheelchairs maximum not exceeding the dimensions of 80cm.
-
Are bicycles allowed on board ?
- Bicycles are admitted (except Tuesday and Saturday morning), chargeable and limited on board, depending of number of people. Only the captain is authorized to accept bikes.
- Prices per bike : 3€ one way and 6 € back and forth.
-
Are there toilets on board ?
- Our boats are equipped with toilets.